Waldstaetterhof Swiss Quality Hotel, Lucerne
About the Hotel
The Waldstaetterhof Swiss Quality Hotel is situated in the heart of Lucerne, just a short walk from key attractions like the Chapel Bridge and the lake. This historic hotel offers modern amenities while retaining its charming character. It features 96 rooms designed for both leisure and business travelers. The establishment is overseen by General Manager Thorsten Fink and combines comfortable accommodations with an excellent dining experience.
Location
Conveniently situated just 200 meters from the railway station, the Waldstaetterhof offers easy access to various public transportation options. Guests can explore Lucerne's vibrant Old Town, known for its shops and cafes, all within walking distance. The strategic location provides a perfect base for exploring local landmarks such as the Swiss Museum of Transport and the nearby mountains Rigi and Pilatus.
Rooms
The hotel offers 96 individually furnished rooms, ranging from compact single rooms to spacious business suites. Each room is equipped with modern amenities including an en-suite bathroom, hairdryer, flat-screen TV, telephone, and electric kettle. Guests can enjoy complimentary WiFi access throughout the hotel, enhancing their stay experience. The décor includes elegant parquet flooring and thoughtful touches for comfort and convenience.
Eat & Drink
At the Waldstaetterhof's restaurant, guests can indulge in Swiss and international cuisine, highlighting fresh, seasonal ingredients. A variety of vegetarian and gluten-free options are available to accommodate different dietary preferences. The restaurant also features special offerings such as the Fondue Chinoise for a unique culinary experience during the winter months. Guests can enjoy a complimentary local cuisine breakfast on weekdays.
Leisure & Business
The hotel provides flexible seminar rooms that can host up to 50 guests, making it suitable for business meetings and private events. The facilities include modern audiovisual equipment and catering options to ensure a productive environment. For leisure travelers, the location allows for easy access to nearby attractions and activities like skiing and sailing on Lake Lucerne.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Security
- Luggage storage
- Allergy-free rooms
- Lift
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key access
Services
- Room service
- Housekeeping
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Meeting/ Banquet facilities
Children
- Cots
- Children's menu
Room features
- Heating
- Sitting area
- Terrace
- Tea and coffee facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Parquet floor
Location
Reviews and Ratings
My stay at the hotel was a mixed experience. The rooms were quite small and had a bit of a claustrophobic feeling due to facing a busy street. The service, on the other hand, was exceptional with staff going above and beyond to accommodate my needs. The location was convenient, especially being close to the train station, although the hotel itself lacked charm. The dining options were decent but could benefit from more variety. Overall, a stay with some ups and downs.
When I checked in, even though it was after check-in time, the hotel provided decent rooms. However, facing the back meant some noise from the courtyard below, and the rooms were so overheated that I had to open the window despite the freezing temperatures outside.
The hotel had a rather awkward room configuration, not very spacious, and not as depicted on the website. However, the service provided was amazing and overwhelmingly welcoming, with great offerings like dry cleaning, housekeeping, a welcome drink, and tours/ticket assistance. The location was quite good, being near the central train station and minutes away from the river. The dining experience was mediocre with an adequate variety of choices.
Staying at the hotel was a mixed experience. The rooms were hot, noisy at night, but had a bathtub and overlooked a quiet courtyard at the back. The service was exceptional, especially after a theft incident at the hotel's restaurant. The location was convenient, very close to the train station and ideal for exploring Switzerland. Dining was average, with room for improvement in the variety of options. Overall, a stay with highs and lows.
The hotel had very modern and clean rooms, ready for check-in on the spot for families. While some noise from the courtyard below could be heard at night, the overall stay was pleasant. The service was exceptional, with kind and considerate staff who were helpful with local information. The location was excellent, right next to the train station and close to main sights, though it may get noisy after dusk. Dining options were good, with a variety of choices and a cozy atmosphere in Luzern. Overall, a great value for a convenient stay.
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